EN
TR
What happens if you delete an eSIM?
JetSimly · 2026-10-11 · Last updated: 2026-10-22
A deleted eSIM can't be brought back. A JetSimly eSIM installs once, on one device, and neither we nor the carrier can reissue it. If you only want a break from the line, turn it off in settings instead of deleting it.
Deleting versus turning off
Deleting removes the profile from your phone. The installation code works only once, so the same eSIM can't be installed again, on that phone or any other. Any data left on the plan stays on the server, but you can't reach it. Apple's support page tells you to get the details from your carrier and add the line again by hand if you delete an eSIM by accident. That works with some carriers. It doesn't work with JetSimly.
Turning the line off disables it, keeps the profile on your phone, and you can switch it back on whenever you like. It doesn't pause the plan: the clock starts the first time you connect and runs out when the time is up.
- iPhone: Settings → Cellular → tap your JetSimly line → turn off "Turn On This Line". The menu name can differ a little between iOS versions.
- Samsung and most Android phones: Settings → Connections → SIM manager → switch the eSIM toggle off. On some models the menu is called "SIM card manager".
Schematic illustration. Menu names on your phone may differ by version.
The same menus also have a "Delete eSIM" button on iPhone ("Remove Cellular Plan" on some iOS versions) and "Remove" or "Delete eSIM" on Android. Don't tap it.
How eSIMs get deleted by accident
- Factory reset. The eSIM goes with it, and so does the remaining data. If you need to reset your phone, write to [email protected] first and we'll look at it together.
- The wrong button. Removing the line instead of switching it off.
- Changing phones. An eSIM doesn't move to a new phone; using JetSimly on a new phone takes a separate plan.
If the plan has ended
An expired plan shows up on your phone as finished, and deleting it loses you nothing. You can't add data to an expired eSIM, so if you want to top up, do it before the plan runs out.
If you've already deleted it
Write to [email protected] with your order number and a short description of what happened. An installed eSIM isn't refundable and a deleted one can't be reissued. If the problem is on our side, we fix it in every case. Deleting happens on your phone, so it usually doesn't fall under that; we'll still look into it, but we can't promise an outcome.
Frequently asked questions
I deleted it. Can I scan the same QR code again?
No. The installation code works once.
If I turn the line off, do I lose my data?
No. The plan's clock keeps running, though.
Can I use one eSIM on two phones?
No, each eSIM is tied to one device. A second phone needs its own plan.